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Privacy Policy & T&C

Privacy Policy

We appreciate your concerns regarding how your information is used and consider it a priority to protect all your Personal Information. Information provided will NEVER be sold or shared to any outside party. This notice describes our privacy policy. By using our web site you accept the practices described in this Privacy Notice.

We are committed to handling your personal information with high standards of information security. We take appropriate physical electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

E-mail Privacy

You will receive promotional e-mails from us only if you have asked to receive them. If you do not want to receive email from us you can click on the unsubscribe link and hit send at the bottom of any email communication sent by us.

Please allow us 2 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Privacy Policy

To help us achieve our goal of providing the highest quality products and services, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

Online Account Registration

To make online shopping faster and easier, you may register with

As a registered customer, you only have to enter your shipping addresses and billing information once and this information is then  securely stored with for future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information as well as track your order history.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Your data on our website

When you register to buy items on the site we ask for information such as your name, address, email address, phone number, user name. uses cookies to provide continuity from page to page. Within a single visit, these cookies store information such as your shopping list to simplify checkout.  They do not contain any personally identifiable information. To access any secure areas such as your account information, you must still enter your password. The cookie itself does not tell us who you are, your email address or anything else personal.  We use cookies to provide our visitors with a better experience on our site.

1.We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information in order to do their jobs.

2.We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

3.Your Account Information is password-protected. uses SSL encryption to protect data transmissions.

How we use the Information we collect

We use the information we collect for various purposes, including but not limited to:

  • to complete your consignment/purchase transaction;
  • to provide the services you require (consignment selling or/and purchases) all based on your request;
  • to keep you informed about the status of your orders;
  • to send you our catalogs and other offerings in form of Newsletters via e-mail;


By using this Website, you accept the policies set forth in this Privacy Policy. 

Changes to this Privacy Policy:

We reserve the rights to update this policy at any point in time, all updates shall become effective immediately.

Therefore, you should review this policy from time to time when you log on to this website.

Terms & Conditions

Website Purchase Agreement:

I hereby confirm that I’m buying a preowned item from Pepper’s Luxury Closet as an authorized luxury resale reseller, and I understand that the preowned items sold are unreturnable, non-refundable, and I can only bring them back to the store to sell on your behalf.
I understand that I'm allowed to carefully inspect the item when receiving it to spot any flaws or defects on the spot, and by receiving the item I confirm the purchase and consent that the item is unreturnable.
I also confirm that I understand that once the seal wrapping is removed or broken that the item can not be returned.

أؤكد بموجب هذا أنني أشتري عنصرًا مستعملاً من Pepper's Luxury Closet بصفتهم موزعًا معتمدًا لإعادة بيع المنتجات الفاخرة ، وأنا أفهم أن العناصر المباعة غير قابلة للإرجاع وغير قابلة للاسترداد ، ولا يمكنني إعادتها الى المتجر إلا لطلب بيعها نيابة عني
أفهم أنه يُسمح لي بفحص العنصر بعناية عند استلامه لاكتشاف أي عيوب على الفور ، ومن خلال استلام العنصر ، أؤكد الشراء وأوافق على أن العنصر غير قابل للإرجاع.
أؤكد أيضًا أنني أفهم أنه بمجرد إزالة الغلاف ، لا يمكن إرجاع العنصر.

Consignment Agreement

Receipt Date:               /        /
Consignment Agreement No.:.........................

Item الصنف No عدد Brand الماركة Condition الحالة Damages العيوب Purchase Price/Date تاريخ وسعر الشراء Details وصف Asking Price السعر المطلوب Inclusion المشتملات
Dustbag Papers Box Invoice


I: ................................................, National ID/Passport #:............................................. Hereby agree to consign/sell my *100% Authentic legally purchased item* for the agreed on amount that I get net excluding store commission., and agreement confirmed on: ............. I also agree to give PLC selling rights to my item/s on all platforms (website, stores, and social media), effective immediately after item submission and upon receiving authentication (from 7-10 days for inspection/ authentication) from Pepper’s Luxury Closet.

Upon the sale of my item/s, I receive the amount 15 days after earned, and get 10% bonus if I decide to use as store credit.

We offer the item for sale and add from 15-35% margin depending on where the item is offered online, at the retail store (subject to taxes) offered on installments or receiving a remarkable cash discount, or sold during a certain promotion.

Should you wish to get your item/s back within the consignment period, a minimum charge of USD 30/550 LE per item applies to cover expenditures that occurred to promote your item.


اقر أنا:........................................ رقم قومي: ........................................... بإبقاء البضاعة الواردة ذكرها لدي بيبرز كلوزت للبيع على سبيل الامانة، واتعهد ان البضاعة اصلية ۱۰۰٪ وتم شرائها بطرق شرعية وقانونية. واقر انني تم اعلامي بمدة الكشف للتأكد من حالة البضاعة والتي تتراوح من سبعة إلي عشرة ايام. توافق بموجب هذا على بيع للمبلغ المتفق عليه ...........................

واقر انه تم اعلامي ان عند بيع أغراضي يتم سداد المبلغ في فتره لا تقل عن ١٥ يوم من تاريخ البيع، واحصل على خصم بنسبه ۱۰٪ إذا قررت استخدام المبلغ لشراء منتج من بيبرز كلوزت. أوافق أيضاً على منح حقوق بيع البضاعة على جميع المنصات (موقع الويب، والمتاجر، ووسائل التواصل الاجتماعى)، ويسرى ذلك فور إرسال البضاعة وعند استلام التأكيد (من ۷ إلى ۱۰ أيام للفحص / الاستيقان) من بيبرزكلوزت.

نحن نقدم البضاعة للبيع ويتم إضافة ١٥-٣٥٪ على السعر "اعتمادا" على مكان العرض سواء على الإنترنت او المتجر (خاضع للضرائب وضريبة القيمة المضافة)، وتشمل مصاريف التسويق، وتمويل البيع بالتقسيط وغيرها.

اتعهد بإبقاء البضاعة في حالة الاتفاق على سعر مناسب لمدة لا تقل عن ٣۰ يوم، وفي حالة الاسترجاع قبل إنتهاء المدة اقوم بدفع ٥٥۰ جنيه او٣۰ دولار ل بيبرزكلوزت لتغطية مصاريف التسويق والعرض.

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